I get it—because I’ve seen it firsthand in practice after practice.
Missed appointments. Unfinished treatment plans. Patients forgetting what you just told them 10 minutes ago.
It’s frustrating—especially when you’re doing everything right clinically, but still losing revenue and time over simple communication gaps.
That’s why we built Xperience-U: a video messaging system & Libarary made specifically for dental teams to keep patients engaged, informed, and coming back.
No complicated tech. No extra staff needed. Just clear, personal video messages that actually get through.
If you're tired of no-shows, repeat explanations, and missed revenue—you’ll want to try this
Practices using Xperience-U see a 10% boost in retention, engagement, and trust. Through custom or library videos—like welcome messages, birthday greetings, and treatment explainers—offices can deliver more personal, clear, and timely communication. This builds emotional connections and loyalty, helping patients feel cared for and more likely to stay with and refer your practice.
Xperience-U videos improve treatment plan acceptance by 15% through better education and emotional connection. Visually engaging videos explain procedures like Invisalign or implants clearly, helping patients understand benefits, reduce fear, and gain financial clarity. Tools like smile simulations or scanner walk-throughs build trust and transparency, encouraging more patients to say yes to care.
Xperience-U’s custom videos help practices attract referrals by creating content tailored to specific demographics or services. Use personalized videos—like welcome messages or birthday greetings—to turn patients into advocates. A simple referral video with a shareable link can prompt existing patients to refer friends or coworkers, increasing referrals by 15% and bringing in 50–100 new patients per year.
Xperience-U improves staff efficiency by automating patient communication and reducing repetitive tasks. Videos like welcome messages and pre/post-op instructions replace manual explanations and can be automatically sent via email or text. Integration with practice management software ensures timely delivery, freeing up staff to focus on patient care and improving daily workflow across the entire team.
Xperience-U automates common patient interactions like pre/post-op instructions, onboarding, and follow-ups—saving your staff 6–12 hours every week.
That’s up to 895 hours/year, freeing your team to focus on care, not repetition.
Impact: Reduces burnout, speeds up patient flow, and saves $14K–$26K annually by replacing manual tasks with smart videos.
With just a few clicks, your dental team can record, send, and track personalized video messages that patients actually remember—and respond to.
You don’t need a studio, script, or hours of prep—just your phone or webcam and a friendly face from your team.
Whether it's a quick reminder, a thank-you message, or post-op instructions, recording a personal video takes less than a minute and makes your patients feel seen, heard, and cared for.
Build trust with face-to-face communication—even when you're not in the room
Replace long texts and awkward phone calls with friendly, human messages
Show patients you actually care, not just about teeth—but about them
Use your phone or computer to record a simple, personal message—no fancy tools or editing needed.
Share your video with patients in one click—no logins or downloads required.
Once your video’s ready, sending it out is as easy as sending a text or email. No uploading, no confusing software—just a simple link that lands right in your patient’s inbox or phone.
And because it’s personal, they’re way more likely to open, watch, and take action.
Reach patients directly where they’re most active—text and email
Skip the phone tag and missed calls with messages that get delivered instantly
Make every communication feel personal, not automated
The magic happens when patients actually watch your message—and they will. A familiar face, a friendly tone, and a clear next step?
That’s a message they won’t ignore. Whether it’s a reminder, an update, or a simple thank-you, videos help patients feel more connected and more likely to follow through.
Grab attention with video messages that feel personal, not robotic
Ease dental anxiety by showing empathy and warmth
Improve follow-through on appointments and treatment plans
Your patient opens the message, watches your video, and knows exactly what to do next.
Get clear data on views, clicks, and engagement so you can improve results over time.
No more guessing if your message landed. With Xperience-U, you’ll know exactly who watched, clicked, and followed through.
These insights help your team make smarter decisions, spot gaps in communication, and double down on what’s working—without extra effort.
See who’s engaging with your videos in real time
Identify patients who need a quick follow-up
Optimize your messaging based on real data, not gut feelings
“We cut our no-shows in half within the first month of using Xperience-U. Patients actually watch the reminders—and show up!”
“I used to repeat post-op instructions over and over. Now I just send a quick video and save 10–15 minutes per patient.”
Xperience-U made a huge impact. Our patients are more informed, and case acceptance has jumped—without adding extra work.
“It’s so easy to use. We literally record a video, hit send, and patients feel like we care more than ever before.”
Explaining treatment just got easier. Xperience-U helps us educate and connect with patients using simple, powerful videos.
Our patients love the birthday videos—but the how-to guides and quick tips from Xperience-U really keep them engaged.
STILL GOT QUESTIONS? WE GOT YOU!
Not at all! You can use any device with a camera—your smartphone, tablet, or computer. Most of our dental clients just use their phone to quickly record videos right from the office. No fancy lighting or professional setup needed—patients actually prefer seeing real, familiar faces from your team in a natural, authentic way.
Actually, it does the opposite. Xperience-U helps your team save time by reducing how often they have to repeat the same messages. Instead of explaining post-op care or appointment details over and over, you can record one clear, friendly video and reuse it as needed. It takes less than a minute to send, and patients love it.
Yes! There’s no need for patients to download an app or log into anything. Each video is sent via a simple link in a text or email. When they click it, the video opens instantly in their browser—whether they’re on a phone, tablet, or computer. It’s super smooth, even for your less tech-savvy patients.
Anything you’d normally say in person or over the phone: appointment reminders, post-op instructions, check-ins, or even a quick “thank you!”
Xperience-U includes built-in tracking so you can see exactly who watched your video, clicked on links, or didn’t engage at all. These insights help you and your team know what’s working and where to follow up. Instead of guessing, you’ll have real data to guide better communication and improve results.
Still have questions?
